Category - IT Support

If you’re experiencing an issue that you think might be a bug or error with the system, or even something you’d prefer to talk to us privately about for security reasons, please use one of the following support options. Report An Issue, Error, Or Anything That Isn’t Working Correctly You can reach us via whatever ... Read more

Use this calendar to book: We also have Office Hours every Tuesday, Wednesday, and Thursday (that’s Wed-Fri if you’re down under) for faster answers to your tech and strategy questions. So check that schedule first, inside the Fern CRM Brain Trust Community to get help right away. Or use this calendar to book your 1:1 ... Read more

This article will show you how to turn off (or turn on) different payment methods that appear on your Fern CRM order forms, invoices, payment links, etc. This article is specifically about payment options related to your Stripe account integration, including Klarna, Afterpay, Affirm, Apple Pay, Google Pay, and more. If you’re looking for help ... Read more

We host live, interactive, online office hours 3 times a week to help you get hands-on help with anything inside your Fern CRM dashboard. (Just check the calendar in the Events tab for specific dates/times.) 🕒 If it’s time for Office Hours right now, I’m hanging out waiting to meet with you! Follow the simple ... Read more