Category - IT Support

If you’re experiencing an issue that you think might be a bug or error with the system, or even something you’d prefer to talk to us privately about for security reasons, please use one of the following support options. Report An Issue, Error, Or Anything That Isn’t Working Correctly You can reach us via whatever ... Read more

We have a calendar of tech support services you can use to book time with one of our experts. If you’re looking for help with your Fern CRM setup or you need help troubleshooting the problem before knowing what to fix, then this is the best way to get help quickly: Founding members get unlimited ... Read more

This article will show you how to turn off (or turn on) different payment methods that appear on your Fern CRM order forms, invoices, payment links, etc. This article is specifically about payment options related to your Stripe account integration, including Klarna, Afterpay, Affirm, Apple Pay, Google Pay, and more. If you’re looking for help ... Read more

We host live, interactive, online office hours every week to help you get hands-on help with anything inside your Fern CRM dashboard. Here’s what you need to know: More details: How to RSVP for a specific Office Hours session: Go to the Events calendar here in the Community and click on the Office Hours event ... Read more